Principios de administración de operaciones

Acompaña al texto, nº inv. 9391

The Operations Management CD-ROM includes many features that will help you learn and study each chapter of the textbook. In order to email responses to the Video Case Discussion Questions to your instructor, you must have an Internet connection and email software on your computer. The rest of the features on the CD will function normally without an Internet connection. --Adobe Acrobat Reader 5.0 You will need Adobe(R) Acrobat (R) Reader(R) to view and print the .pdf files found on this CD-ROM. Adobe Acrobat Reader is found in the "programs" directory at the root level of this CD-ROM. --Active Model Exercises These Excel-based graphical models allow students to answer Questions and visually explore the effects of changes in inputs. --Excel OM Excel OM is Prentice Hall's exclusive user-friendly Excel add-in. Excel OM automatically creates Worksheets to model and solve problems. Users select a topic from the pull-down menu, fill in the data, and then Excel will display and graph (where appropriate) the results. This software is great for student homework, "what if" analysis, or classroom demonstrations. --Excel OM Example Data Files The example data files contain data to solve all oxed examples in the text are already prepared to help students in learning Operations Management. --PowerPoint Lecture Notes These extensive PowerPoint Lecture Notes are available for evey chapter. The lecture notes provide reinforcement of the main points of each chapter and allow students to review the chapter material. Microsoft PowerPoint 97 or later version is required to view the PowerPoint Lecture Notes. Information about PowerPoint can be found on the Internet at http://www.microsoft.com/powerpoint. --Practice Problems The additional Practice Problems provide additional problem-solving experience. They supplement the examples and solved problems found in each chapter. These are worked-out solutions to common problems, and are available for almost every chapter. Practice Problems require Microsoft Word to view and use- Video Cases Video Cases feature four real Companies-Hard Rock Cafe, Ritz Carlton, Regal Marine and Wheeled Coach-and allow students to watch a 2-minute video clip and read about the case. The students are then asked several questions and can e-mail their answers to their instructor. There are 15 Video cases. QuickTime 5 or later version is required to view the videos. (http://www.apple.com/quicktime). See Browser Tune Up for more information. In order to email responses to the Video Case Discussion Questions to your instructor, you just have an Internet connection and email software on your computer. --Video Clips Twenty-nine, 1-2 minute videos clips show how OM is applied in a variety of real businesses. Video Clips require QuickTime 5.x or later version in order to be viewed. See QuickTime information under the Installation heading above. If you cannot run the video, you may not have the correct version of QuickTime or the QuickTime browser plug-in properly installed. If you do not have QuickTime 5 or later version properly installed, either install it from this CD by following the instructions above or go to http://www.apple.com/quicktime. CD-ROM Tutorial Chapters The tutorial chatpers contain additional topics that are not in your textbook. The topics include "Statistical Tools for Managers", "Acceptance Sampling", "The Simplex Method of Linear Programming", and "The MODI and VAM Methods of Solving Transportation Problems" and "Vehicle Routing and Scheduling. You must have Adobe Acrobat 5.x installed to view the tutorials chapters. http://www.adobe.com/) --Microsoft Project 2002 Evaluation Version The full-featured Evaluation version is available to students for a 120-day period. Microsoft Project is documented in Chapter 3 of the textbook, with seven screen examples, to help students learn how to run this package quickly and efficiently. To locate the installation file for Microsoft Project, open Windows Explorer or Windows NT Explorer and browse to the installation file, programs\microsoft_project\setup.exe. Click on the setup.exe file and follow the on-screen installation instructions. Information about Microsoft Project 2002 can be found at http://www.microsoft.com. *Please note that neither Microsoft nor Prentice Hall offer technical support for this 120-day evaluation software. For information about Microsoft Project, visit http://www.microsoft.com/project on the Internet. --Companion Website This icon links directly to the online Website that accompanies Operations Management. This Website includes a variety of additional web-based resources to help you study Operations Management, including self-study quizzes for each chapter and quantitative module. --Help Get help any time by clicking on the Help button

*Microsoft Windows XP, Windows 2000, Windows NT 4.0 with Service Pack 4, Windows Me, Windows 98 - *In addition to the minimum processor requirements for the operating system your computer is running, this CD requires a Pentium II, 200 MHz or higher processor *In addition to the RAM required by the operating system your computer is running, this CD requires 64 MB RAM for Windows 98, Windows NT 4.0, Windows 2000, Windows ME, and Windows XP *70 MB-100 MB free hard disk space *Microsoft Word 97 or later version *Microsoft Excel 97 or later version (with Solver functionality installed for use with the Assignment and Transportation modules in Excel OM - please refer to Microsoft Excel's Help system for information on installing the Solver in Excel) *Microsoft PowerPoint 97 or later version *Adobe Acrobat Reader 5.x or later version (included on this CD) *QuickTime 5.x or later version (QuickTime 5.02 is provided on this CD-ROM) *256-color SVGA display or better is recommended *A mouse or compatible pointing device that is supported by Windows *2x CD-ROM (double speed) or higher *Printers supported by Windows 2000, Windows Me, Windows 98, Windows 95, or NT4.0 Internet browser (Netscape 4.x or Internet Explorer 5.x or later) and modem connection. (In order to email responses to the Video Case Discussion Questions to your instructor, you must have an Internet connection and email software on your computer.) Minimum System Requirements for Microsoft Project Professional (120-day Evaluation version) Please note that neither Microsoft nor Prentice Hall offer technical support for this 120-day evaluation software. For information about Microsoft Project, visit www.microsoft.com/project on the Internet. *Personal computer with a Pentium 133-megahertz (MHz)-or-higher processor. NOTE: A Microsoft Windows XP Professional-based computer with a Pentium III processor and 256 MB of RAM is the recommended system. *One of the following operating systems: Microsoft Windows 98, Microsoft Windows 98 Second Edition, Microsoft Windows Millennium Edition (Me), Microsoft Windows NT 4.0 with Service Pack 6 (SP6) or later, Microsoft Windows 2000 Professional, Microsoft windows XP Professional or later. *The memory requirements are as follows: -For Windows 98 and Windows 98 Second Edition: 24 MB of RAM for the operating system plus 48 MB of RAM for Microsoft Project Professional. -For Windows Me, Windows NT Workstation 4.0, or Windows NT Server 4.0: 32 MB of RAM for the operating system plus 48 MB of RAM for Microsoft Project Professional. -For Windows 2000 Professional: 64 MB of RAM for the operating system plus 48 MB of RAM for Microsoft Project Professional. -For Windows XP Professional: 128 MB of RAM for the operating system plus 48 MB of RAM for Microsoft Project Professional. *The available hard disk space requirements are as follows: -105 MB for a typical installation. 70 of the 105 MB must be on the hard disk where the operating system is installed. -55 MB for a typical installation on a computer on which Microsoft Office XP installed. -310 MB for a full installation on a computer on which Office XP is not installed. -An additional 50 MB for System Files Update if you do not have Windows XP, Windows 2000, Windows Me, Office XP, Office 2000 SR-1, or Microsoft Project 2000 installed. NOTE: Hard disk usage varies and depends on configuration. *CD-ROM or DVD-ROM drive. *Super VGA-or-higher-resolution monitor. *Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing device. *Internet Explorer 5.0 or later. (Internet Explorer 5.5 or later is recommended.) *Additional items or services that you must have to use certain features of Microsoft Project 2002 include the following: -14,400-baud-or-higher modem. -Multimedia computer to access sound and other multimedia effects. -Windows-compatible network and MAPI-compliant mail Systems for e-mail project collaboration. -Microsoft SQL Server 7.0 or later, or Oracle 8.x or later, for projects that are stored in databases. -Microsoft Project Server 2002 for workgroup project collaboration or enterprise project and resource management. -Some Internet functionality may require Internet access and payment of a separate fee to a service provider. Local and long distance telephone toll charges may apply. -To use Microsoft Project Web Access, you need 5-15 MB of additional available hard disk space.