Expert systems usage: task change and intrinsic motivation
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En: MIS Quarterly (vol. 20, nro. 3, Sep. 1996), p. 301-329S.T.:H004.414 MAN PP2427
What motivates use of an expert system? Recent studies have found that the anticipated performance benefits of using an expert system -- such as increases in decision quality, consistency, and speed of decision making -- can lead to increases in expected usage. But is motivation limited to performance benefits?
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What motivates use of an expert system? Recent studies have found that the anticipated performance benefits of using an expert system -- such as increases in decision quality, consistency, and speed of decision making -- can lead to increases in expected usage. But is motivation limited to performance benefits?
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