Lindroos, Kicka

Use quality and the World Wide Web

Mass informations systems like the World Wide Web (WWW) are creating new challenges for information system designers. Users are becoming increasingly aware of what quality aspects of WWW-systems appeal to their user style, as well as which WWW-sites are of high quality and which to be avoided. Learning to attract WWW-visitors' attention and make them revisit a site is an important economic issue in electronic commerce and web surfing


USE QUALITY
USER TYPES
WWW
INFORMATION SYSTEMS

H004.41 INF