TY - SER AU - Nelson, Kay M. AU - Cooprider, Jay G. TI - The contribution of shared knowledge to is group performance KW - SHARED KNOWLEDGE KW - IS GROUP PERFORMANCE KW - TRUST KW - INFLUENCE KW - IS-USER INTERACTION N1 - A major issue facing managers of information systems organizations is the increasing pressure to demonstrate the business value of the firm's investment in information technology. The working relationship between the IS department and other diverse organizational groups can have a major contribution to increasing IS performance ER -