Gill, T. Grandon

Expert systems usage: task change and intrinsic motivation

What motivates use of an expert system? Recent studies have found that the anticipated performance benefits of using an expert system -- such as increases in decision quality, consistency, and speed of decision making -- can lead to increases in expected usage. But is motivation limited to performance benefits?


EXPERT SYSTEMS
IMPLEMENTATION
INFORMATION TECHNOLOGY ADOPTION
JOB DESIGN
JOB DIAGNOSTIC SURVEY
MOTIVATION
USER RESISTANCE

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