TY - SER AU - Keil, Mark TI - Pulling the plug: software project management and the problem of project escalation KW - SOFTWARE PROJECT MANAGEMENT KW - IS FAILURE KW - ESCALATION KW - ESCALATING COMMITMENT KW - IMPLEMENTATION N1 - Information technology (IT) projects can fail for any number of reasons and in some cases can result in considerable financial losses for the organizations that undertake them. One pattern of failure that has been observed but seldom studied is the IT project that seems to take on a life of its own, continuing to absorb valuable resources without reaching its objective ER -