Total quality : an executive's guide for the 1990s / Ernest C. Huge.
Idioma: Inglés Detalles de publicación: Illinois: Irwing Professional Publishing, 1990Descripción: 248 pTipo de contenido:- texto
- sin mediación
- volumen
- 1556231881
| Tipo de ítem | Biblioteca actual | Signatura topográfica | Estado | Fecha de vencimiento | Código de barras | Reserva de ítems | |
|---|---|---|---|---|---|---|---|
Libro
|
Facultad Regional Santa Fe - Biblioteca "Rector Comodoro Ing. Jorge Omar Conca" | 658.562 H873 (Navegar estantería(Abre debajo)) | Sólo Consulta | 6786 |
CONTENIDO
PART 1. LEADING CHANGE
1. THE QUALITY IMPERATIVE (FORTUNA) 3
2. HELPING MANAGERS GET RELIGION: DEVELOPING LEADERSHIP COMMITMENT TO QUALITY IMPROVEMENT (HUGE) 26
3. ORCHESTRATING CHANGE: POLlCY DEPLOYMENT (FORTUNA, VAZIRI) 39
4. LEADING CULTURAL CHANGE: DEVELOPING VISION AND CHANGE STRATEGY (HUGE, VASILY) 54
5. MEASURING AND REWARDING PERFORMANCE (HUGE) 70
6. ASSESSING QUALITY (YEAROUT, LYTLE) 89
PART 2. IMPLEMENTING PREREQUISITES
7. QUALITY EDUCATION REQUIREMENTS (MUTHLER, LYTLE) 103
8. QUALITY OF DESIGN (FORTUNA) 114
9. QUALITY OF CONFORMANCE TO DESIGN (HUGE) 132
10. TOTAL PRODUCTIVE MAINTENANCE (RODRIGUEZ) 152
11. EMPLOYEE INVOLVEMENT IN THE QUALITY PROCESS (GUFREDA, MAVNARD, Lytle) 162
PART 3. EXECUTING STRATEGY
12. JIT AND QUALITY (RAY) 179
13. COST MANAGEMENT SYSTEMS, JIT, AND QUALITY (McILHATTAN) 191
14. BUILDING WORLD-CLASS SUPPLIERS (RAY) 205
15. QUALITY IMPROVEMENT AND AUTOMATION (DUNCAN, HAMMOND, HUGE, ROMAN, VASILY) 218
CONCLUSION: INSPIRING LEADERSHIP: PEOPLE FIRST (HUGE, VASILV) 228
Appendix 232
Bibliography 236
Index 239
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