Cognitive elements in the implementation of new technology: can less information provide more benefits?

Griffith, Terri L.

Cognitive elements in the implementation of new technology: can less information provide more benefits?

Organizations have come to rely on technological innovation as a central component of their competitive strategy. While new technologies hold tremendous promise for enhancing organizations' efficiency and effectiveness, much of this potential is never realized


IS IMPLEMENTATION
USER-ANALYST DIFFERENCES
IS IMPLEMENTATION APPROACHES
USER TRAINING
USER-ANALYST INTERACTION
USER EXPECTATIONS

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